HP multi-function printer delivers the versatility to print, copy, scan, and fax everything from text documents, images, email and web pages to superior-quality pictures. Its scanning feature lets the user convert their hard copy of documents, images, and other booklets into the soft copy. The process of scanning with HP printer is very enough; you just need to make sure that it’s not having any failure. If your ‘HP scanner not working’ properly, it will deny the scanning job. To fix the scanner failure issues, you can follow up the troubleshooting options outlined below.
Reset/Restart your HP Scanner
In most circumstances, restarting a device can restore its default settings and gets rid of stoppage. Firstly, turn off the power button, unplug the power cord and wait for a few seconds before connecting it again and restart the printer. Once done, take a test print of color copy to check that it is working appropriately or displaying issues again. If your HP scanner is still not working, there may be some other technical problems that should be resolved with the assistance of printer expert.
Fix the Power Connection Issue
An interrupted power supply or insufficient supply of electricity to operate your HP printer can become the main cause of scanner failure. Switch off the power button on your printer to fix the power connectivity problem. Afterward, check the power strip and power extension cord to see the possible damage or scratch. If found, replace them with the new one. After that, try to scan a text document, if there’s any issue, consider taking HP printer support for the instant resolution.
Uninstall/Reinstall Printer Driver
In most cases, due to outdated printer software or damaged driver, the issue related HP scanner failure has occurrence. So, consider getting help for fixing of the driver to remove and reinstall the software with updated version to gain an interrupted scanner.
Overhauling of HP Scanner with Security
If your HP scanner failure problem is still persisting, your printer indeed requires the quick support of expert for repairing them. In the overhauling process, open each and every part of the printer; remove dust elements from the internal modules and check the functionality of each part responsible for scanner working. But do carefully, and it’s a good idea to call on the HP Printer customer service number and perform this action to avoid further damage and fix the technical issues to restore your scanner.